Learn about our refund program
Good news! Life Time participates in the optional Registration Refund Plan administered by Stonebridge Benefit Services, Inc., a Transamerica Company.
If you choose the Registration Refund option at time of registration, you could receive a full refund of the registration fees you paid if you are unable to participate due to the following reason:
- Personal injury or unforeseen illness
- Family member injury or illness
- Involuntary job loss
- Loss of Life
- Unexpected covered travel delays
- Childbirth or adoption
- Family member childbirth
- Active military duty or deployment
- Permanent job relocation
Please note: A Qualified Medical Practitioner must certify illness, injury or pregnancy refund requests.
To request a claim form to process a claim for a refund please contact Customer Service at 877-527-0957 or email at EventRefund@Transamerica.com.